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Thursday, March 30 • 10:40am - 12:00pm
Surveys and Assessment: Learning from Constituents

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Assessment has always been an important aspect of collection management. Data-driven (or data-informed) decision making is being employed more and more in libraries and other institutions to maximize resources and respond more precisely to the needs and wants of users of those resources.  Publications and conference presentations dealing with assessment techniques are seen with increasing regularity – a testament to how our profession is assigning more importance to methods of gathering and analyzing data for guidance in its decision making and analytical processes.

This session will explore several aspects of assessment. One presentation will focus on the tools for gathering data and how low-barrier software can be adapted to gather significant data on which decisions may be made and policies formulated. The middle presentation will explore how the policies are developed and how the impact of a digital repository on its users can be measured using data gathered from the user experience. The final presentation reports on assessment practices associated with Digital Humanities projects and suggests assessment approaches that apply to individual projects as well as to the community at large.


Our speakers:

Hannah Marshall, Artstor

Low-Barrier Metadata Assessment Using Survey Instruments


The low-barrier nature of survey tools allows for experimentation, rapid prototyping, and cost effective data collection that can provide insights into the “discoverability” of a collection. In this presentation Hannah will explore the adaptation of basic survey software to design a metadata assessment tool that can assess the effectiveness of descriptive metadata in searches and determine retrieval rates for records. She will examine ways in which it can be customized to mimic specific search scenarios and how it can expand the focus of the inquiry to provide a general “discoverability” snapshot or narrow it to explore something as precise as determining preferred terms for local authorities. Her presentation will discuss the ways that survey instruments can enable information management and meaning management by providing pattern-based analyses as well as lending visibility to outliers and anomalies that are often missed in assessment results.



Kate Thornhill, Oregon Health and Science University Library

User Experience Leading DAM Repository Assessment at OHSU Library


Oregon Health and Science University Library’s DAM/IR Task Force is in the process of implementing new repository services, and repository community participation is crucial for success. Since the beginning of 2016, OHSU Library has been implementing a digital assets management system for marketing and communications departments. User experience has been central to decision-making and measuring repository impact. As the lead for outreach and assessment, the Repository Community Librarian spearheads stakeholder communications and involvement with repository system implementation. Using UX methodologies and approaches, Kate Thornhill will discuss developing and integrating UX personas usability tests into a user-centric repository assessment plan and implementation strategy.



Laura Spears, Assessment Librarian,University of Florida

Laurie N. Taylor, PhD, Digital Scholarship Librarian, University of Florida


Assessing the Digital Humanities Working Group Projects at the University of Florida


The completion of Digital Humanities projects add value to prized digital collections at the University of Florida, while simultaneously building a human infrastructure of skilled Digital Humanities researchers, administrators, practitioners and consultant librarians. Digital Humanities programs will enable structured feedback and assessment mechanisms that identify training, development and documentation infrastructure as well as create collaborations that result in future contributions to the burgeoning humanities in the digital age. This study suggests practices for both formative and summative assessment methods that support the short term, practical objectives of projects, and also capture outcomes that contribute to the desired, long-term, Community of Practice (CoP) program goals. Future efforts will improve with embedded assessment that both evaluates the initiatives’ outcomes and contributes to developing communities of practice.

Heather Cleary, Digital Projects and Metadata Librarian, Otis College of Art and Design
Preparing for Program Reviews and Institutional Accreditation

Moderator: Brian Shelburne, University of Massachusetts, Amherst

avatar for Heather Cleary

Heather Cleary

Digital Projects and Metadata Librarian, Otis College of Art and Design
No, I didn't graduate from two colleges in 1992 - there's no option for saying "transferred."
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Hannah Marshall

Implementation Manager, Artstor
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Laura Spears

Assessment Librarian, University of Florida
Researcher, educator, librarian, dog lover and yoga enthusiast! Looking forward to meeting new colleagues and immersing myself in stimulating thought!
avatar for Kate Thornhill

Kate Thornhill

Repository Community Librarian, Oregon Health & Science University

avatar for Artstor


Artstor is a non-profit digital library that provides more than 1.8 million images of cultural objects and architectural works covering a wide range of historical, political, social, economic, and cultural documentation from prehistory to the present. Artstor collections enable a wide range of users to teach and study with images in an online environment optimized for exploring visual content. Institutions can also co-mingle their local... Read More →

Thursday March 30, 2017 10:40am - 12:00pm
Salon C-D

Attendees (31)